Privacy Policy

Privacy Policy

Effective Date: September 7, 2025

At NeoPort, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase from us.

1. Information We Collect

We may collect the following information when you use our website:

  • Personal details (name, email address, phone number, shipping/billing address)

  • Payment information (processed securely through trusted third-party providers)

  • Browsing data (IP address, device type, pages visited, cookies)

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Send order confirmations, updates, and support messages

  • Improve our website, products, and services

  • Prevent fraud and ensure secure transactions

  • Provide personalized offers and promotions (with your consent)

3. Sharing Your Information

  • We do not sell or rent your personal data.

  • We may share necessary information with trusted partners such as shipping carriers, payment processors, and service providers—only to complete your order.

  • We may disclose information if required by law or to protect our legal rights.

4. Data Security

  • All payments are processed through secure, encrypted gateways.

  • We implement strict measures to protect your data against unauthorized access, alteration, or disclosure.

5. Cookies

Our website uses cookies to enhance your browsing experience, track site usage, and improve our services. You can disable cookies in your browser settings, though some features may not function properly.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information

  • Opt out of marketing communications at any time

  • Request a copy of the data we hold about you

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

8. Changes to Policy

NeoPort reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with the revised effective date.